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Use the work email your organization invited or provisioned. Matilda checks its domain and opens your company’s sign-in page; use your company credentials and complete MFA there.
If Microsoft chooses the wrong account, select “Use another account” and choose your assigned work account.
If the company page shows an error, use your browser’s Back button to return here and retry. If it continues, contact your organization’s identity administrator with the error code and time. They can check application assignment, email claims and access policies. Keep passwords, tokens and full sign-in URLs private.
If sign-in succeeds but the organization is missing, open your invitation with the intended account or ask its administrator to check membership. An assigned model seat is separate.
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